Contact Support

Need help, want to book, collaborate, or report a problem? Reach us with a clear subject and full details.

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Support Desk

What you can contact us for

You can contact us for help with course access, payment issues, account problems, broken links, failed login, missing enrollment, technical errors, business collaboration, speaking or training bookings, and general support.

Support Request

Use this for help with your account, course access, payment proof, enrollment issues, missing login details, or anything not working as expected.

Technical Issue

Use this when a page is broken, a button is not working, a video is not loading, or you are seeing an error while using the platform.

Collaboration

Use this if you want to work with Fidelis, promote something together, invite him for a project, media appearance, partnership, or business deal.

Booking

Use this for training requests, speaking engagements, private sessions, mentorship invitations, consulting, or event bookings.

How to write your subject

Your subject should clearly state what your message is about, so we can know the issue fast and reply well. Keep it short, direct, and specific.

Good subject: Payment made for AI Video Maker Course but not enrolled
Good subject: Unable to login to my account
Good subject: Collaboration request for brand training
Good subject: Booking request for speaking session in Abuja

What to include in your message

In your message, explain the issue well. Include your full name, the email or phone number used, the course or product name if relevant, when the issue started, what you have already tried, and any payment reference or screenshot details if needed. The more complete your message is, the easier it is for us to help you fast.

Email us directly
[email protected]