Privacy Policy
Last Updated: May 14, 2026
Welcome to Learn with Fidelis.
At Learn with Fidelis, we respect your privacy and are committed to protecting the personal information you share with us when you use our website, courses, tools, digital products, affiliate program, contests, payment pages, support system, and related services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the choices you have regarding your personal information.
By using Learn with Fidelis, creating an account, buying a course or product, joining our affiliate program, joining a contest, using our AI tools, subscribing to our emails, or contacting support, you agree to this Privacy Policy.
1. Who We Are
Learn with Fidelis is an online learning, AI tools, digital product, affiliate, and mentorship platform created to help users learn digital skills, access courses, use creative tools, join contests, and earn through referral opportunities.
For privacy-related questions, you can contact us through:
Email: info[@]learnwithfidelis.com
2. Information We Collect
We collect information needed to create your account, provide our services, process payments, improve your experience, secure the platform, and communicate with you.
Account Information
When you register on Learn with Fidelis, we may collect your full name, username, email address, phone number, password, account role, email verification status, registration date, and account activity.
Passwords are stored in protected encrypted form. We do not store your plain password in readable format.
Course and Product Information
When you enroll in a course, buy a product, access a lesson, or use a paid feature, we may store your course enrollments, product purchases, payment status, enrollment date, access permissions, course progress, certificates, and completion records where applicable.
Payment Information
When you make a payment, we may collect basic transaction details such as payment reference, amount paid, currency, payment method, payment status, item purchased, coupon used, and date of payment.
We do not store your full card details. Card and payment processing may be handled by third-party payment processors. Those providers handle your payment details under their own privacy and security policies.
Affiliate and Referral Information
If you join the Learn with Fidelis affiliate program, we may collect and process your referral link, referral visits, referred users, commissions, withdrawal requests, payout status, affiliate tasks, prize draw entries, and training activity.
This helps us track referrals, calculate commissions, prevent abuse, and process payouts.
Contest Information
If you join or interact with a contest on Learn with Fidelis, we may collect entry details, uploaded videos or files, votes, likes, comments, approval status, share links, and admin notes related to approval or rejection.
Contest entries may be publicly visible depending on the contest rules.
Support and Communication Information
When you contact us through support, email, forms, or other communication channels, we may collect your name, email address, message content, support request details, replies from our team, and attachments you submit where applicable.
This helps us respond to your request and keep a record of the conversation.
Email and Broadcast Information
If you subscribe, register, buy a product, join a waitlist, or request updates, we may use your email to send verification codes, course access emails, payment updates, product delivery emails, support replies, platform updates, learning tips, promotional emails, affiliate updates, contest updates, and renewal reminders.
You can unsubscribe from marketing emails where an unsubscribe option is provided. Some emails, such as account verification, payment confirmation, and support replies, are necessary for service delivery.
Technical and Security Information
To protect the platform and improve service quality, we may collect your IP address, browser type, device type, operating system, login activity, failed login attempts, user agent, date and time of activity, security logs, and error logs.
This helps us detect fraud, prevent unauthorized access, stop abuse, and keep the platform safe.
Uploaded Content
When you upload content to the platform, such as images, videos, documents, contest entries, profile details, or files used in AI tools, we may store those files for the purpose of providing the requested service.
You are responsible for making sure you have the right to upload and use any content you submit.
3. How We Use Your Information
We use your information to create and manage your account, verify your email address, provide access to courses and tools, process payments, confirm purchases, deliver products, provide customer support, send admin notices, manage affiliate referrals, process commissions, manage contests, prevent fraud, improve the platform, personalize your dashboard, send learning updates, and comply with legal, tax, accounting, and security obligations.
We do not sell your personal information.
4. Email Verification and Account Security
Learn with Fidelis may require email verification before registration or account access is completed. This helps us confirm that the email belongs to you and protects the platform from fake registrations.
You are responsible for keeping your login details safe. Do not share your password or account access with anyone. If you believe your account has been accessed without permission, contact support immediately.
5. Password Protection
Passwords are stored in protected encrypted form. We do not store your plain password in a readable format.
Even with this protection, you should use a strong password and avoid using the same password you use on other websites.
6. Cookies and Similar Technologies
Learn with Fidelis may use cookies or similar technologies to keep you logged in, remember your session, save preferences, improve site performance, protect against spam or abuse, track basic platform usage, and support affiliate or referral tracking.
You can control cookies through your browser settings. However, disabling cookies may affect login, dashboard access, checkout, affiliate tracking, and other platform features.
7. Third-Party Services
To run Learn with Fidelis properly, we may use trusted third-party services. These may include payment processors, email delivery services, email marketing services, hosting providers, video hosting services, analytics or logging services, anti-spam tools, security tools, and support tools.
These services may process limited data only as needed to provide their service to us.
For example, a payment provider may process your payment details, an email service may send verification or course access emails, and a video platform may serve course videos.
We are not responsible for the privacy practices of third-party websites or services that are not controlled by Learn with Fidelis.
8. Payment Processors
When you pay for a course, product, plan, credits, or any other item on Learn with Fidelis, payment may be processed through external payment providers.
We may receive basic transaction data such as payment reference, payment status, amount, and customer email. We do not receive or store your complete card details.
Any payment information entered on a payment processor’s page is handled by that provider under its own privacy and security policy.
9. Email Marketing and Mailing Lists
After registration, subscription, purchase, waitlist joining, or course enrollment, your name and email may be added to relevant email lists so we can send updates, reminders, course information, offers, and learning materials.
You can unsubscribe from promotional emails using the unsubscribe link in the email where available.
Unsubscribing from marketing emails does not stop important account emails, such as payment confirmations, verification codes, password reset emails, or support replies.
10. Affiliate Tracking
Learn with Fidelis may track affiliate referrals using links, cookies, referral codes, or database records.
This helps us identify who referred a user, track visits and signups, calculate commissions, confirm valid sales, prevent duplicate or fake referrals, process affiliate payouts, and manage affiliate tasks or prize draws.
Affiliate tracking is used only for platform operations and commission management.
11. User-Generated Content
Some areas of Learn with Fidelis may allow users to post, upload, submit, or share content. This may include contest entries, comments, testimonials, support details, messages, or uploaded files.
When you submit content to public or semi-public areas, that content may be visible to other users or visitors, depending on the page and feature.
Do not submit private, sensitive, or confidential information in public areas of the platform.
12. AI Tools and Generated Content
Learn with Fidelis may provide AI-related tools, prompt tools, video tools, content tools, or other creative utilities.
When you use these tools, we may process and store your input text, uploaded files, generated output, tool usage records, credit usage, plan access details, and time of use.
This helps us provide tool history, manage usage limits, prevent abuse, and improve service quality.
You remain responsible for the content you submit and the way you use generated outputs.
13. Admin Access and Internal Use
Authorized Learn with Fidelis admins may access user information only when needed to provide support, approve payments, manage courses, manage enrollments, review contest entries, process affiliate withdrawals, send important notices, investigate abuse, fix technical issues, and maintain platform security.
Admin access is limited to what is needed for platform operation.
14. How We Share Information
We do not sell your personal information.
We may share limited information only with service providers that help us run the platform, payment processors that complete transactions, email providers that send messages, hosting or security providers that protect the platform, legal authorities where required by law, or relevant parties when needed to enforce our terms, prevent fraud, or protect users.
We only share what is necessary for the purpose involved.
15. Data Retention
We keep your information for as long as needed to maintain your account, provide access to purchased courses or products, keep payment records, manage affiliate records, meet legal and accounting duties, resolve disputes, prevent fraud, and maintain platform security.
Some records may be kept after account deletion where required for legal, security, payment, tax, or accounting reasons.
16. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.
These steps may include password encryption, secure login systems, email verification, access controls, server-side protections, activity logs, payment verification, limited admin access, and regular platform checks.
However, no internet-based service can be guaranteed to be 100% secure. You use the platform with the understanding that online systems always carry some level of risk.
17. Your Rights and Choices
Depending on your location and applicable law, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of your account or personal data, unsubscribe from marketing emails, ask how your data is used, or request a copy of certain data related to your account.
To make a request, contact us through:
Email: info[@]learnwithfidelis.com
Support: https://learnwithfidelis.com/dashboard/support
We may need to verify your identity before processing certain requests.
18. Account Deletion
You may request account deletion by contacting support.
When an account is deleted, we may remove or disable your profile and personal access. However, some information may remain where required for payment records, affiliate records, legal compliance, fraud prevention, security logs, dispute resolution, or records already included in public content where removal is not practical.
19. Children’s Privacy
Learn with Fidelis is not intended for children below the age required by applicable law to use online learning, payment, or account-based services without parental or guardian consent.
If we learn that we have collected personal information from a child without proper consent, we may delete the information or restrict the account.
Parents or guardians who believe a child has provided personal information may contact us for assistance.
20. International Users
Learn with Fidelis may be accessed by users from different countries. By using the platform, you understand that your information may be processed and stored in countries where our servers, service providers, or business systems operate.
Data protection laws may differ from country to country, but we will take reasonable steps to protect your information in line with this Privacy Policy.
21. Links to Other Websites
Learn with Fidelis may contain links to third-party websites, payment pages, video platforms, tools, social media pages, or external resources.
We are not responsible for the content, privacy practices, or security of external websites. You should review their privacy policies before submitting information to them.
22. Refunds and Support
When you request a refund, payment review, or support help, we may use your account details, payment records, email address, course access records, and communication history to review and respond to your request.
This information is used only to handle your request properly.
23. Promotional Messages and Offers
We may send you promotional messages about courses, products, tools, contests, affiliate opportunities, discounts, or platform updates.
You can unsubscribe from promotional emails at any time using the unsubscribe link where provided.
We may still send important service-related messages even if you unsubscribe from promotional messages.
24. Legal Compliance
We may use or disclose your information if required to comply with applicable law, respond to valid legal requests, protect our rights, protect users, investigate fraud or abuse, enforce our terms, or protect the security of the platform.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal duties, technology, or business operations.
When we make important changes, we may notify users through email, dashboard notice, website notice, or another suitable method.
The updated version will take effect when posted on the website, unless stated otherwise.
26. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your information is handled, please contact us through:
Email: info[@]learnwithfidelis.com
Support Link: https://learnwithfidelis.com/dashboard/support
Learn with Fidelis will review privacy-related requests and respond as soon as reasonably possible.
27. Summary
At Learn with Fidelis, we collect only the information needed to run the platform, protect users, process payments, provide course access, manage tools, support affiliates, handle contests, and communicate with you.
We do not sell your personal information.
We take your privacy seriously and will continue to improve our systems to protect your data and give you a safer learning experience.
